Employer Level

	A	B	C	D	E	F	G	H
1		Community surveys on ICT usage and e-commerce in enterprises				Community Innovation Surveys
2		Community survey on ICT usage and e-commerce 2002		Community survey on ICT usage and e-commerce 2003, 2004, 2005. Questions formulated as an expected change are only available in the 2003 survey. The three questionnaires are exacltly the same (expept for 2005 survey, in which the order of question B1 to B13 is not exactly the same, but the questions are the same)		CIS 3 (2000)		CIS 4 (2002-2004)
3		Level : questions asked for 2002	Change : questions asked for 2001 or before	Level : questions asked at the date of the survey (for the questionnaire of 2003 , 2004, 2005)	Change : Do not use now, but plan to use in 2003 (only for the survey of 2003)	Level	Change	Level
4	With regard to ‘make or buy’.
5	§ Ownership of organization
6	- Does the organization belong to a group or is it independent?					Q01		Q1.1
7	- In case the firm belongs to a group, geographic location of ownership?					Q01		Q1.1
8	- In case it is independent, is it family owned?
9	- Financial restructuring						Q02- Evolution of turnover due to merger, sale or closure
10	§ Main sector and secondary sectors	X1 : activity of the firm; NACE D		X1 : activity of the firm; NACE D
11	§ Vertical integration of organization
12	- Production steps included in the organization
13	- Location of final assembly			X5: Location of the firm
14	§ Integration of supporting and preparatory activities in organization
15	- Business functions executed by organization or externally (parent company, other organization – and its geographical location). Such as: logistics; customer services; administration and accounting; recruitment and selection; training; marketing; R & D – product development – engineering; general services as catering, cleaning, security; maintenance…					Q4.1- intramural R&D, extramural R&D, training, marketing activities, design		Q5.1. intramural R&D, extramural R&D, training, marketing activities; Q3.2
16	- Also turned round: does the organization provide such business functions to other organizations
17	- Business functions supported by ICT’s and their location, such as: maintenance and development of software; call centres and customer services; accounting; design; personnel administration; training, sales…	B3+B6+C13: Purpose of Internet Use (Banking, marketing, sales..)	B3+B6 same questions in 2001	A6+B3: Purpose of Internet Use (Banking, marketing, sales..)	B3: plan to use in 2003 (same questions)
18	§ Relations with clients and suppliers
19	- Dependency on a small number of clients/suppliers					Q OPT8.3- Importance of partners
20	- Geographical location of main markets	C9: Internet sales by destination		C8: Internet sales by destination		Q04
21	- Geographical location of main suppliers					Q8.2. Location of supliers involved in R&D cooperation
22	- Use of specific management tools or technologies for dealing with these relations (ISO certification, just in time etc.)	C1+C6 : purchases and sales via internet (e-commerce); D1: Purchases and sales via EDI	C6: sales via internet before 2001	C1+C5 : purchases and sales via internet (e-commerce); D1: Purchases and sales via EDI; A5: existence of a dedicated IT system for managing orsers or purchases
24	§ Partnership with other firms
25	- does the firm belong to a network?	C4+C12: purchases and sales via B2B Market place	C12: same question in 2001	C4+C10: purchases and sales via B2B Market place
26	- R&D partnerships etc.					Q7- Public funding of innovation;Q8- cooperation arrangements on innovation during 1998-2000 (and type of partner and their location)	Q11 Product innovation with other enterprises between 1998-2000 ; Q12- Process innovation	Q5.3. Public funding of innovation; Q. 6.2 and Q6.3 cooperation arrangements on innovation during 1998-2000 (and type of partner and their location)
27	With regard to work organization
28	§ General structure of the firm					Q6. Innovations activity increase production flexibility		Q7.1. Innovations activity increase production flexibility
29	- Division of labour between production and staff departments / hierarchy with regard to different business functions, matrix organisation.
30	- Degree of centralisation / decentralisation of decisions							Q10.1
31	- Importance of financial reporting
32	- Number of hierarchical levels / span of control
33	- Use of management tools for organising relations within the structure: profit centres, internal client/suppliers contracts, etc.
34	- ICT equipment of the firm’s overall information system: ERP, centralized data bases etc.	A1: Computer use; A3: e-mail, intranet and extranet; B1: Internet Use; D1: EDI use	A3+B1+D2: technologies used in 2001	A1: Computer use; A4: e-mail, intranet, LAN and extranet; B1: Internet Use; D1:EDI use	B1: Plan to use Internet in 2003
35	§ Structure of the core activity of the firm (beware that in the service sector, the core activity is not always production)
36	- Organization of the core activity in teams or groups
37	- Lay-out of production process / the core activity
38	- Decision rights over a list of indirect tasks
39	- Use of management tools for organising production: quality norms, teamwork, project groups etc.					Q12.1- Implementation of management techniques between 98-2000		Q3.1. introduction of new ptoduction or manufacturing technology; Q10.1
40	- Use of ICT in the core activity	A2: Computer use in normal work routine		A2: Computer use in normal work routine				Q5.1. Acquisition of equipment
41	With regard to flexibility
42	§ External flexibility
43	*Contractual flexibility*
44	- Temporary contracts,
45	- Temporary (Interim) employment,
46	- posting flexibility (employees put at the disposal of an organisation)
47	- Homework of (fake) self-employed
48	- Use of freelancers
49	- Contracts with availability on demand
50	- Flexible vacancies
51	*Firing legislation*
52	- Temporary unemployment
53	- Flexible retirement (systems of early retirement)
54	- Flexible part-time work, …
55	*Externalisation and outsourcing (see “make or buy indicators”)*							Q10.1
56	§ Internal quantitative flexibility (a part of temporal flexibility)
57	- Overtime work
58	- Variable working times
59	- Flexible working weeks
60	- Annualised working times
61	- Temporary unemployment
62	§ Functional flexibility
63	- Task rotation
64	- Job mobility
65	- Flexible or incidental deployment
66	§ Financial flexibility
67	- Use of flexible wages at different level (individual, team, organisation, group)
68	- Existence or not of a minimum wage
69	- Exoneration of social contribution
70	With regard to skill structure
71	§ Measures of the skill structure					Q08- Numbers of employees in 98 & 2000	Q08- Expected change for 2002
72	- Occupational distribution of employees
73	- Share of direct / indirect workers; share of manual / non manual workers
74	- Share of “knowledge” workers (research, marketing?, etc.) / “administrative” workers / operators					Q5.1. Number of persons involved in R&D in 2000
75	- Distribution of diplomas					Q081- Numbers of employees with higher education in 98 & 2000	Q081- Expected change for 2002
76	- Seniority (average, standard deviation)
77	- Distribution of employees according to functional domain
78	- Kind of work of production employees (e.g. assembly; transport; commercial activities; maintenance; research; education; service to persons / organizations; administration;…)
79	- Diversity of skills (number of occupation for example) and degree of specialisation
80	- Skill / earnings polarisation
81	§ The management of skills							Q10.1
82	- How are skills assessed by the firm? Diplomas, tests, interviews …
83	- Assessment of the evolution of workforce over time (aging etc.)
84	- Recruitment requirements
85	- Evaluation interviews
86	- Training policy (number of workers involved, duration, budget, etc.)
87	- Who trains the workers? The outside, colleagues, learning by doing					Q4.1- Internal or external training in 2000
88	- Type of contracts (interim, short-term or long term contracts, etc.)
89	With regard to quality of life
90	- Work accidents (number of workers, number of days, etc.)
91	- Health and security institutions
92	- Certification with regards to social responsibility, ethics etc.
93	- Family friendly practices
94	- Life cycle practices
95	Other information (controls, determinants and outcomes)					Total turnover, exports, gross investment in tangible goods,
96	§ Determinants (that can favour ou impede the changes)
97	- at the firm level (strategy of the firm like product innovation, increase its market power, …)	C14: Motivations for internet sales; X2:size		C11: Motivations for internet sales; X2:size ; B9: technological security problems; E1: Confidence building practices for e-commerce				Q2.1. Introduction of new goods; Q4. abondoned innovation activities; sources of information for innovation; Q8.2. Cost factors hampering innovation
98	- at the sectorial level (technological intenisty, …)							Q8.2. Sectorial factors hampering innovation
99	- at the market level (evolution of demand, …)	E1: barriers on e-commerce		F1: barriers on e-commerce				Q1.2. Geographic markets; Q8.2. Maarket factors hampering innovation
100	- industrial relations
101	- institutional factors
102	§ Outcomes
103	- performance indicators (as productivity, added value, …)	X4: total turnover		X4: total turnover		Total turnover, exports, gross investment in tangible goods,		Q7. effects of innovation (product oriented effects, process oriented effects, other effects); Q10.2; Q11.1. Total turnover
104	- hiring and layoffs							Q11.2 Total number of employees in 2002 and 2004
105	- evolution of exports, number of patents, evolution of production,…							Q2.3. Turnover due to product innovation; Q9.1. Patents
106	- expenditures (for innovation activities, for equipement…)							Q5.2
107

下一页

CEE - Worksproject Home

Employer Level